Glendale Animal Hospital

1144 Main St
Glendale Heights, IL 60139

(630)858-3530

glendaleanimal.com

Glendale Animal Hospital Policies

Payment

 We accept cash, checks, MasterCard, Visa, American Express, and Discover. So that we can continue to provide you high quality service utilizing the best medical technologies, we request that payment be made at the time services are rendered.  Care Credit is also offered to our clients. They offer several payment plan options for medical bills over $200.00. Approval takes about 5-10 minutes, ask the receptionist for an application or apply on line, www.carecredit.com.

 

Discounts

Glendale Animal Hospital offers a senior discount of 10 % on all services, excluding food and a few specific medications. Glendale Animal Hospital offers discounted services to local area rescue groups. Pre-approval is required to qualify for the rescue group discounts, please call us for more information

We also offer a multi-pet discount to pet owners with 3 or more animals that are seen for yearly vaccinations (and heartworm tests for dogs) at Glendale Animal Hospital. All animals must be kept up to date unless exempt for medical reasons. This discount includes all services and excludes prescription foods and a few medications.

 

Insurance For Your Pets

 Another popular option for your family and pet is insurance coverage. To learn more, please visit the  following pet insurance websites:

http://www.EmbraceYourPet.com

http://www.GoPetPlan.com

 

Testing and Public Health Issues

We recommend that all cats and dogs are checked for parasites at least once a year and dewormed at least once a year.

We recommend that all dogs should be tested for heartworm disease yearly in accord with the American Heartworm Society's recommendations. This yearly test is necessary to buy heartworm pills or request a prescription for heartworm pills. The in-house heartworm test we run also screens for Lyme disease, Ehrlichia, and Anaplasmosis (all tick-borne diseases). A plain heartworm test is also available.

All kittens should be tested for FELV and FIV as soon as possible. This test must also be repeated after the age of 6 months and during any future illness.

 

Surgery And Hospitalization Policy

All animals admitted to the hospital, whether for the day or longer, will be up to date on both core vaccines and Bordetella for dogs. If not current, they will be updated upon admission and the animal's owner is responsible for the cost incurred. The only patients exempt from this policy are those determined to not be healthy enough for vaccination by a Glendale Animal Hospital veterinarian.

Pre-operative testing is recommended for every animal undergoing an anesthetic procedure. At minimum, an ERD (Early Renal Disease) test to determine if the kidneys are healthy enough for anesthesia and to indicate other systemic disease is recommended for all surgical patients. Blood tests may be recommended to screen for immune system problems, as well as kidney, liver, or glucose abnormalities. A signature will be required by any patient's owner that declines recommended tests.

An IV catheter is also recommended for all surgical patients.

Permission will be sought from a patient's owner for any other testing recommended based on abnormal findings from pre-op results.

Permission will be sought from a patient's owner for any other surgical or dental procedures we may find necessary.

All deciduous teeth (baby teeth) will be extracted at the time of surgery in any patient 5 months of age or older without contacting the patient's owner. That owner will be responsible for the cost of such extractions.

 

Patient Safety

Please restrain your pet in the reception area. For the safety of your pet and others, please keep cats in carriers and dogs on a tight leash. Do not allow your pet to "visit" other animals without permission from the owner. Any other patient in the hospital waiting area may be aggressive or ill, putting your own animal at risk, so please - keep your pet close and under control at all times.

At the discretion of the attending veterinarian, you may be asked not to restrain your own pet during exam or treatment. This request is made for your own safety and ours. While your pet is out of their regular environment, behavior may be unpredictable or uncharacteristic. We are trained to deal with difficult behavior.