Our Hospital Remains Open To Care For Your Pets. Now, With Extended Hours!
We are proud to be a trusted partner in your pet’s care and we are here to serve our community and ensure that your animal companions continue to receive the care they need during these difficult times. However, with the rising threat of COVID-19 in our area, we have adjusted our hospital operations to help keep you and your pets safe.
Extended Hospital Hours:
We’ve extended our weekend hospital hours to make getting the care your pet needs even easier and more convenient. As of April 1st, our hospital will be open the following hours:
Monday, Tuesday & Wednesday: 7:00am – 8:00pm
Thursday: 7:00am – 6:00pm
Friday: 7:00am – 7:00pm
EXTENDED WEEKEND HOURS!
Saturday: 8:00am – 4:00pm
Sunday: 9:00am – 3:00pm
We will also be open on Easter Sunday from 9:00am – 3:00pm for your immediate and urgent pet care needs.
In efforts to maintain hospital operations through the duration of the coronavirus pandemic, we have split our staff into two, separate teams that will rotate shifts at the hospital. The teams will not see or work with each other with the hope that if one of our staff is exposed and their entire team needs to self quarantine, the other medical team will be able to continue working and keep the clinic open for our clients and patients. Each team will thoroughly sanitize all surfaces each night so that the next team will have a clean environment.
These rotating team shifts means that our doctors schedule will be adjusted as follows:
Dr. Civello: Tuesdays, Thursdays, every other Wednesday and every other Saturday.
Dr. Bunn: Mondays, Fridays, every other Wednesday, every other Saturday and one Sunday a month
Dr. Odom: Mondays, Fridays, every other Wednesday, every other Saturday and One Sunday a month
Dr. Deeke: Tuesdays, Thursdays, every other Wednesday and every other Saturday and Sunday.
We appreciate your patience and flexibility when scheduling your appointment with this adjusted schedule.
These are uncertain times for everyone, but please remember that pets are not immune to injuries, parasites, and other communicable diseases during this time. Be sure to continue to keep your pets up-to-date on vaccines (especially rabies) and continue monthly heartworm, flea, and tick prevention to help keep them safe and healthy. As a reminder, we are offering the following options for the care of your pet:
Curbside Pick-Up For Appointments
Please call us at 630-858-3530 when you arrive and a member of our team will meet you curbside to pick-up your pet and go through the check-in process. Our team will then take your pet inside for their scheduled appointment. We ask that all clients wait in their cars during their pet’s appointment. Please be sure that all pets are on a leash or in a secure carrier.
After transferring your pet to our team,
Your Glendale Animal Hospital veterinarian will perform a regular exam with your pet and call you with a treatment plan for any suggested services. You will have the opportunity to discuss treatment recommendations with your veterinarian over the phone before approving any services.
We can take payment over the phone after your pet’s services are completed.
We will contact you by phone to let you know your pet is ready for pick-up. Our staff will again meet you curbside to hand off your pet.
Curbside Pick-Up of Food and Medications
If your pet relies on medications or prescriptions diets, we recommend ensuring that you have enough supply to last through at least one month of a possible home quarantine situation. Please call us at 630-858-3530to place an order from the hospital or order directly through our convenient online pharmacy. If you purchase food or medication from the hospital, we will have you pay over the phone and will bring your receipt and products directly to your car.
Thank you for your continued patience while we navigate this situation together. Please don’t hesitate to call us at 630-858-3530 if you have questions or need assistance for your pet in any way. We can’t wait to see you and your pets again soon.
Stay safe and stay healthy,
The Doctors and Staff of Glendale Animal Hospital